Episode 295: Using the LARA method to navigate conflict
LARA is a communication and conflict resolution method.
Listen: First listen with the intention of truly understanding what the person is saying. Affirm: Find something in what the person has said or implied that you share and affirm that. Respond: Directly address the concern that was voiced or the feeling behind it. Ask open-ended questions and then add new information, new perspective or personal experience.
These links have some concise information about LARA.
https://www.eatrightillinois.org/assets/Diversity/LARA%20Method.pdf
https://www.fatherly.com/life/lara-communication-method-couples
Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.
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