Open The Front Door is a communication framework. It was developed by Tasha Souza, when she was a professor at Boise State University.  It’s a helpful tool to use in hot moments in the classroom – and beyond, I think!

O -- Observe. T -- Think. F -- Feel. D -- Desire.  State what you Observe, factually and nonjudgmentally. State what you think. State what you feel. State what your desired outcome is.

You can learn more about OTFD here:

https://www.boisestate.edu/ctl/blog/2016/08/18/hot-moments-classroom/

https://www.oakland.edu/Assets/Oakland/cetl/files-and-documents/TeachingTips/2016/HotMomentsTT.pdf

https://scholarworks.boisestate.edu/cgi/viewcontent.cgi?article=1007&context=covid

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

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